Our Service in your hands

The Schenck Service+ App

The Schenck Service+ App

Do you want to improve your machine up-time and the efficiency of your balancing technology? How do you intend to conduct future Service operations, and how you can receive fast, direct OEM assistance in emergencies? The answer lies in one of our Smart Services solutions: the new Service+ App, which assists you quickly and immediately!

All you require is a Smartphone, Tablet or your office PC and an Internet access, and you are ready to contact our Service experts via the App. After a simple registration procedure, you can immediately manage many service matters concerning your balancing machines – quickly, reliably and flexibly.

On new machines, things are even simpler: You can scan the QR code on the type plate with the Service+ App to have your machine data transferred directly.

  • Immediate possibility for response through mobile network, directly on-site at the machine
  • A direct line to the Schenck RoTec Service Helpdesk – providing faster error identification and error removal
  • Efficient communication through messaging function and live video transmissions
  • Fast trouble-shooting via video chat
Schenck Service+ App – einfaches Erstellen von Service-Anfragen
  • Easy creation and clear presentation of Service requests
Schenck Service+ App – Multi-Channel-App für unabhängiges Arbeiten
  • Management of your own machinery
Schenck Service+ App – einsetzbar bei allen Maschinen
  • Can be used for all Schenck balancing machines – independent of the construction year
  • Offline-capable multi-channel App for independent work

Hotline general

+49 (0) 6151 32-2311
Monday - Saturday
07:00 am - 05:00 pm

Hotline Service (Helpdesk)

+49 (0) 6151 32-3083
Monday 01:00 am - Saturday 01:00 am (24h)
Saturday 08:00 am - 02:00 pm
The given times refer to CET (UTC+1, March - October UTC+2). The current time is:

further contacts